법적 고지 사항

Seller / Company Name
Cotie LLC

Representative / Location / Contact Information
We will disclose the name of the representative, seller's address, and telephone number without delay upon request through the inquiry form. Please contact us via our inquiry form.

Business Hours
11:00 AM – 5:00 PM (JST), Monday through Friday
Closed: Saturdays, Sundays, Japanese National Holidays, and New Year's holidays.

Selling Price
Prices listed on the website do not include customs duties, import taxes, or local VAT/GST. Any customs duties, import taxes, VAT/GST, etc., generated in the destination country or region must be paid by the recipient (customer). Shipping fees are not included in the product price. Please check the product detail page or the checkout screen for shipping rates.

Payment Methods & Timing
Payment Methods: Credit cards and other payment methods available at the checkout screen.
Payment Timing: Payment is processed and confirmed at the time the order is placed.

Delivery Time
Orders will be shipped within 5 business days after payment confirmation. Please note that international shipping requires additional transit days depending on the destination country, customs clearance procedures, and local logistics situations.

Returns and Exchanges
We do not accept returns, exchanges, or cancellations for customer convenience. In the unlikely event that the product is defective or incorrect, please contact us within 7 days of delivery. If the item is in stock, we will exchange it for a replacement; if it is out of stock, we will issue a full refund.